Welcome to Paybys. By accessing or using this website and our services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website or engaging our services.
1. About Paybys
Paybys provides payroll, HR helpdesk, compliance support, and related business support services for Australian businesses. The information provided on this website is general in nature and is intended to help users understand our services.
2. Use of This Website
By using this website, you agree that you will not:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to interfere with the security, performance, or functionality of the website.
- Copy, reproduce, or distribute any website content without our written permission.
- Submit false, misleading, or incomplete information through our forms.
We reserve the right to restrict access to our website or services if we believe these terms have been breached.
3. Service Information
The content on this website is provided for general information only. While we aim to keep the information accurate and up to date, we do not guarantee that all content is complete, current, or free from errors.
Any service descriptions, pricing, inclusions, or examples shown on the website may change without notice. A formal proposal, service agreement, or written confirmation will apply before any paid services begin.
4. Payroll and HR Support
Paybys may assist with payroll, HR administration, employee queries, compliance support, and related services. However, unless expressly agreed in writing, our services do not replace independent legal, financial, tax, or workplace relations advice.
Businesses remain responsible for ensuring their payroll, employment obligations, records, and compliance requirements are accurate and meet applicable Australian laws, regulations, awards, and agreements.
5. Client Responsibilities
When engaging Paybys, clients agree to provide accurate, complete, and timely information required for us to deliver the services. This may include employee details, pay cycle information, employment terms, payroll data, superannuation details, and other relevant documents.
Paybys is not responsible for delays, errors, penalties, or losses caused by incomplete, inaccurate, or late information supplied by the client or third parties.
6. Third-Party Platforms
Paybys may work with third-party payroll, accounting, HR, or business software platforms such as Xero, MYOB, Employment Hero, and other systems.
We are not responsible for interruptions, errors, downtime, data issues, pricing changes, or service changes caused by third-party platforms. Clients are responsible for maintaining their own accounts, subscriptions, and access to these third-party systems unless otherwise agreed.
7. Quotes, Fees, and Payments
Any quote or pricing provided by Paybys is valid only for the period stated in the quote. If no validity period is stated, the quote is valid for 14 days from the date of issue.
Payment terms will be set out in the relevant proposal, invoice, or service agreement. Paybys may suspend or stop services if invoices remain unpaid after the due date.
8. Cancellations and Changes
Clients may request changes to services by contacting Paybys in writing. Any changes may affect pricing, delivery timeframes, or service scope.
Cancellation terms, notice periods, and any applicable fees will be outlined in the relevant proposal or service agreement.
9. Confidentiality
Paybys respects the confidential nature of client business information. We will take reasonable steps to protect confidential information provided to us for service delivery.
Clients also agree not to disclose any confidential Paybys materials, systems, processes, pricing, or documentation without written permission.
10. Privacy
Your use of this website and our services may involve the collection and handling of personal information. Please refer to our Privacy Policy for details about how we collect, use, store, and protect personal information.
11. Intellectual Property
All content on this website, including text, images, graphics, branding, layout, and design elements, is owned by or licensed to Paybys unless otherwise stated.
You must not copy, modify, reproduce, or use any content from this website without prior written consent.
12. Limitation of Liability
To the maximum extent permitted by law, Paybys will not be liable for any indirect, incidental, special, or consequential loss, including loss of profits, business interruption, data loss, penalties, or reputational damage arising from the use of this website or our services.
Nothing in these Terms and Conditions excludes rights or guarantees that cannot be excluded under Australian Consumer Law.
13. Website Availability
We aim to keep this website available and secure. However, we do not guarantee uninterrupted access. The website may be unavailable from time to time due to maintenance, updates, technical issues, or circumstances outside our control.
14. External Links
This website may include links to external websites. These links are provided for convenience only. Paybys is not responsible for the content, security, accuracy, or privacy practices of third-party websites.
15. Changes to These Terms
Paybys may update these Terms and Conditions from time to time. Any updated version will be posted on this page with a revised effective date. Continued use of the website means you accept the updated terms.
16. Governing Law
These Terms and Conditions are governed by the laws of Australia. Where applicable, disputes will be subject to the jurisdiction of the courts in the relevant Australian state or territory.
17. Contact Us
For questions about these Terms and Conditions, please contact us:
Paybys
Email: sourav@paybys.com.au
Phone: +61 0385 26 7866
Website: https://paybys.com.au